Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to care@tarefaan.com.
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Pre Sale Questions
Q: Do You Deliver Your Products Globally?
We are shipping and delivering happiness globally!
Q: When Will My Order Be Delivered?
You will receive your order in 5-6 days in India and it will take almost 10-15 days out of India.
Q: What Are the Payment Methods to Use?
We offer all sorts of payment methods be it credit card, debit card, UPI payment, COD, Net Banking, or Wallet Payments.
Q: How Many Products Are Available?
We have 100+ products and our main categories are- co-ord sets, satin tops, jackets, and jeans. Our next milestone is to expand our categories and provide you with more stylish apparel.
Q: I Have Returned An Order. When Will The Refund Be Processed?
Once the package reaches our warehouse the refund is processed and it is transferred to your original payment method.
Q: In Case Of Any Query Where Should I Contact?
You can contact us 24*7 by call, email, or Instagram. Call us at 7300300100, email us at care@tarefaan.com, or message us at @tarefaan_india.
Q: Do You Have A Return And Exchange Policy?
Yes, we do have a return and exchange policy, you can try out the products within 15 days, and apply for a return and exchange if needed.
Q: Where Is The Brand Reputed?
Our brand is Jaipur based.
Q: How Can Coupon Codes Be Used?
In your shopping cart, simply enter your code into the ‘Coupon code’ box and click ‘Apply’. The coupon should magically appear in your cart! If that doesn’t work, double-check for any accidental character spaces or odd symbols.